Glossary
Short definitions of the terms that appear throughout these docs.
Organisation (org)
The top-level container that holds every member of a single company on ScreenJournal. Created by the owner when they register. All policy, billing, and data is scoped to the org.
Owner
The account that registered the organisation. Owners can configure desktop policy, manage members and teams, see every team member's activity, and handle billing. There is one owner per org by default; additional owners can be promoted from the Members page.
Member / Employee
A user inside an organisation who is being tracked. Members can see their own activity timeline and timesheets, but not other people's.
Team
An optional grouping of members inside an org. Teams exist so the owner can override desktop policy for just one group (e.g. "Engineering" vs "Customer support") instead of applying the same settings to everyone.
Desktop tracker
The native macOS or Windows app installed on each employee's computer. Captures screen, app focus, and (optionally) meeting audio. Sometimes called "the tracker" or "the desktop app".
Desktop policy
The set of rules that decides what the desktop tracker is allowed to do on each employee's machine. Configured by the owner in Settings → Desktop policy. Applies organisation-wide by default, with optional per-team overrides.
Activity timeline
The colour-coded hour-by-hour view of an employee's day in the dashboard. Each segment shows what app/site was in focus and an AI-assigned productivity score from 1 (distraction) to 5 (highly productive).
Productivity score
The 1–5 rating the AI assigns to each timeline segment based on the productivity prompt in your desktop policy. The default prompt is a generic "deep work = 5, entertainment = 1" rubric; owners can replace it with a role-specific rubric.
Timesheet
An AI-generated summary of an employee's work, formatted like an invoice the employee could submit to a client. The hourly-rate field is configurable; the totals are computed on the fly.
Report
A natural-language narrative summary of an employee's or a team's work over a period. Two kinds: standard (custom date range) and weekly (Mon–Sun, designed to be sent as a weekly digest email).
Alert
A notification — surfaced to the owner and optionally to the employee — when something the AI flags as worth attention happens. Examples: prolonged distraction, abusive customer interaction, suspicious app usage. Configured under Alerts → Settings.
Sensitive-app exclusion
A rule that tells the tracker to not capture or to blur certain content — for example, while the employee is on their bank's website or a payroll app. Category packs (Banking, Payroll, HR, Health, Adult) can be enabled with one click, or owners can add custom rules by process name, app path, domain, or window title.
Recording mode
Per-channel switch in the policy that decides whether the tracker records, records and saves, or doesn't record a given channel. There is one for screen and one for meeting audio.
Force tracking / Force the app to always run
Policy options that strip the employee's ability to pause the tracker or quit the app. When enabled, the only way to stop a recording is for an admin to authorise it with their own credentials.
Inherit / Team override
At the team scope, every policy field can either inherit the org value (the default — the team picks up whatever the owner set on the whole-organisation policy) or override it with a team-specific value. Overrides are highlighted with a "Team override" badge.
Productivity prompt
Free-text guidance the owner can write into the desktop policy that tells the AI what counts as productive for this organisation. Built-in templates exist for common roles (software engineer, call centre / virtual assistant) so owners don't have to start from scratch.