Installing the desktop tracker

Once you've signed up for your account on the web, install the tracker on the computer you use for work.

Download the installer

1. Sign in to the ScreenJournal web app.
2. Open the Downloads page.
3. Pick your OS:
   • macOS — downloads a .dmg file.
   • Windows — downloads an .exe or .msi installer.

Use the same machine you actually work on. Installing on a different computer is fine; you can sign in on more than one device, and each session shows up as its own segment in the dashboard.

macOS install

1. Double-click the downloaded .dmg to mount it.
2. Drag the ScreenJournal app from the disk image into your Applications folder.
3. Open Applications → ScreenJournal.
4. macOS will warn that the app was downloaded from the internet the first time you open it. Confirm by clicking Open.

On first launch the app will request OS permissions:

• Screen Recording — required. macOS opens System Settings → Privacy & Security → Screen Recording. Add ScreenJournal to the list and turn it on. macOS will ask you to restart the app afterwards.
• Accessibility — recommended. Required for any policy rule that matches on browser-tab URLs (e.g. the Banking sensitive-app pack). If you skip it, those rules silently won't censor URLs.
• Microphone — only if your organisation's policy enables meeting capture. macOS opens the same Privacy & Security flow.

If you decline any of these now, you can grant them later from System Settings → Privacy & Security.

Windows install

1. Run the downloaded .exe / .msi installer.
2. Click through the standard installation prompts. The default install location is fine.
3. After install, ScreenJournal launches automatically.

On first launch, Windows may show a SmartScreen prompt — click More info → Run anyway to confirm.

The tracker also asks for:

• Microphone access, only if your org's policy enables meeting capture.

Other permissions (screen capture, app-focus tracking) work out of the box on Windows.

Verifying the install

After install, look for the ScreenJournal icon:

• macOS — in the menu bar (top right, next to the clock).
• Windows — in the system tray (bottom right, near the clock; you may need to expand the overflow).

Click the icon to open the tracker window. You should see the sign-in screen.

If the icon isn't there:

• Check that the app is running (Activity Monitor on macOS, Task Manager on Windows).
• On Windows, try launching from the Start menu by typing "ScreenJournal".
• On macOS, try launching from Spotlight (⌘-Space, type "ScreenJournal").

Next

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