Billing
The Billing page (owner-only) manages your ScreenJournal subscription, payment method, and invoices.
What you can do here
- See your current plan — Trial, Basic, or Enterprise.
- Add or update a payment method.
- Download past invoices.
- Cancel or change your plan.
Trial
New organisations get a free trial when they activate it on the onboarding wizard (Step 2). A small trial banner stays visible across the dashboard until you switch to a paid plan from this page.
During the trial, every feature is enabled — desktop trackers sync, AI scoring runs, alerts fire, and reports generate.
After the trial
If the trial expires before you set up billing:
- The dashboard remains accessible — you can still see your historical data.
- New activity uploads from desktop trackers pause until billing is active.
- Employees can keep recording locally; their data will sync up when the subscription resumes.
Enterprise
For larger orgs, custom contracts, SSO, or a dedicated account manager, switch from Basic to Enterprise from this page or contact sales via screenjournal.ai.