Data retention

The Data retention card decides how long recorded media stays on the employee's device. Two fields:

Retention period

Older recordings are deleted from the user's device after this many days. Default is 3 days; the maximum is 365 days.

The tracker checks daily and removes anything older than the retention period. Recordings that have already been uploaded and analysed remain in the dashboard regardless of what you set here — this knob only controls the local cache.

When to lower it

• You're keeping the screen mode on Record + Save but you don't need playback older than a couple of days.
• Your employees use machines with constrained disk (e.g. cheaper laptops on a tight Windows partition).
• You want to limit how much un-uploaded local video could be lost if a laptop is stolen.

When to raise it

• Employees travel and may go offline for extended periods. A longer retention window means more buffered recording survives the trip until they reconnect.
• Compliance requires you to be able to retrieve recordings from the device for a fixed minimum number of days.

Max local storage

Cap on disk space used for recordings on the user's device. Default is 5 GB; the maximum is 500 GB.

When the cap is reached, the oldest recordings are deleted first to make room for new ones. The retention-period field above and this disk cap interact — whichever limit fires first wins.

The unit shown is decimal GB (10⁹ bytes), so "5 GB" really means 5,000,000,000 bytes. Numbers entered here line up with the values the desktop app and OS file managers show.

Sensible defaults

For most orgs, 3 days / 5 GB is enough. If you've raised the screen recording mode to Record + Save and your trial week shows that 5 GB fills up daily, raise the cap. If you've left the screen mode on Record Only, the local cache stays small regardless of retention period.

Org vs team behaviour

• At org scope, leaving a field blank falls back to the desktop's built-in default. The input shows the actual fallback value as a placeholder so you can see exactly what your employees are getting.
• At team scope, leaving a field blank means the team inherits the org-level number. Type a value to override; the "Use org default" link reverts to inherit.

Reset to desktop default

At org scope, a Reset link next to each field clears any override and falls the field back to the built-in default (3 days / 5 GB). At team scope, the equivalent control is Use org default — it reverts to inheriting from the org scope.