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Sensitive-app exclusions

The Sensitive-app exclusion card tells the tracker to censor content while specific apps, domains, or windows are in focus. Censored time still appears in the timeline — but the screen-recording clip is blacked out and the window title isn't sent for AI analysis.

Why this exists

Even orgs that monitor screens generally don't want to capture:

  • An employee's bank statement while they're checking their personal account on lunch.
  • The payroll dashboard while HR is processing salaries.
  • A health-portal visit during a doctor's appointment.
  • Adult content the employee may have left open by mistake.

The sensitive-app exclusion list is how you handle that without turning off recording wholesale.

Two parts

The card has two halves:

  1. Category packs — one-click bundles for common sensitive categories.
  2. Custom blocklist — fine-grained rules you can add by hand (process name, app path, domain, window title substring).

Category packs

Enable a pack by ticking it. Each pack ships with a curated list of domains and apps that match the category. Available packs:

PackExamples included
BankingChase, Wells Fargo, HSBC, and the other large retail banks.
PayrollGusto, ADP, Paychex, Rippling, Deel, …
HRWorkday, BambooHR, SuccessFactors, Lattice, …
HealthMyChart, Anthem, Cigna, Kaiser, BlueCross, NHS, …
AdultWell-known adult sites.

The exact list inside each pack is maintained by ScreenJournal and updated as new providers appear. You don't need to keep the lists up-to-date yourself.

macOS Accessibility caveat

The Adult pack — and any browser-domain rule generally — requires the macOS Accessibility permission so the tracker can read the URL of the focused browser tab. If accessibility isn't granted, browser-domain rules silently fail to censor on macOS. The tracker prompts the employee for accessibility on first launch.

Custom blocklist

Below the packs is the Custom blocklist. Each row is one rule. A rule has three parts:

  • Kind — what to match against:
    • Process name — e.g. Google Chrome. Matches any window in that process.
    • App path — e.g. Chase.app/Contents/MacOS/Chase. Useful for app-bundle precision.
    • Domain — e.g. chase.com. Matches the focused browser tab's URL.
    • Window title contains — e.g. Online Banking. Matches any window whose title contains that substring.
  • Value — the actual string to match.
  • Label (optional) — a human-readable note shown in the row so you remember why the rule exists.

Click Add entry to add a new row, set the kind / value / label, and save the policy.

Tips

  • Window title rules are the most portable — they don't depend on app identifiers or browser URL detection. Good for capturing workflows that span multiple apps.
  • Domain rules are the cleanest for browser-based tools, but remember the macOS Accessibility caveat above.
  • App path rules are useful when an organisation uses both the Mac App Store version and a self-distributed version of the same app — you can target one path without affecting the other.

Org vs team

For v1 the sensitive-app card behaves slightly differently from the boolean policy fields:

  • At org scope, packs and the custom blocklist are fully editable. This is the org-wide default.
  • At team scope, the org's effective packs and blocklist are shown read-only, so you can see what's currently in effect for the team. Team-specific overrides for sensitive-app rules are not yet supported.

If you need different sensitive-app rules per team, manage them at org scope for now and watch the changelog.

What the employee experiences

When a sensitive-app rule matches:

  • The screen-recording video for that segment is blacked out.
  • The window title is not sent for AI analysis. The timeline shows a generic "Sensitive content" placeholder for that segment.
  • Productivity scoring for the segment is neutral by default.

The employee sees the same neutral placeholder in their own Activity view. From their perspective the censoring is automatic — they don't have to remember to pause the tracker before opening their bank.

ScreenJournal end-user documentation. For sales or account questions visit screenjournal.ai.